Delivery Policy

Due to Covid-19, couriers have seen a huge increase in shipping volume and frequency. AUS Post manually processes wine deliveries & further delays are expected. Your wine may be impacted by delays. Thank you for your patience and understanding as we seek new solutions to ensure quicker delivery.

We will dispatch orders within three working days – to allow for weekends and public holidays.

Delivery instructions are used as a guide for contract delivery drivers and we are unable to guarantee they will be followed on all occasions.

You must be over 18 years of age to purchase wine from this website

It is against the law to sell or supply alcohol to or obtain alcohol on behalf of a person under the age of 18 years. By completing the order and offer to purchase the liquor all the details you have provided are vouched true and correct. It is a condition of purchase that you verify that you are 18 years of age or over. If you do not verify that you are 18 years or older your order will not be processed.

Delivery via Australia Post cannot be left at door and must be signed for by a person able to verify that they are over 18 years of age.

Hi, and welcome to Helen & Joey - Yarra Valley

To proceed to our website you must confirm that you are old enough to legally purchase wine